Forbes on Nostr: The Best Airlines In 2024—According To J.D. Power ========== Delta Airlines ranks ...
The Best Airlines In 2024—According To J.D. Power
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Delta Airlines ranks top for first-class and premium economy travelers in J.D. Power's 2024 customer satisfaction survey. Southwest Airlines is the best airline for economy travel. The top-performing carriers have made investments in the 'people side of their businesses' to improve customer satisfaction. North American carriers have seen a 16% increase in demand. The study ranks airlines based on metrics such as airline staff, digital tools, ease of travel, level of trust, on-board experience, pre/post-flight experience, and value for price paid. Delta, JetBlue, and United are the top three airlines for first-class/business cabins. Delta, Alaska, and American are the top three airlines for premium economy cabins. Southwest, Delta, and Allegiant Air are the top three airlines for economy cabins. The study included responses from 9,582 passengers and was conducted between March 2023 and March 2024.
#Airlines #CustomerSatisfaction #Travel #JdPower
https://www.forbes.com/sites/brittanyanas/2024/05/08/the-best-airlines-in-2024-according-to-jd-power/
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Delta Airlines ranks top for first-class and premium economy travelers in J.D. Power's 2024 customer satisfaction survey. Southwest Airlines is the best airline for economy travel. The top-performing carriers have made investments in the 'people side of their businesses' to improve customer satisfaction. North American carriers have seen a 16% increase in demand. The study ranks airlines based on metrics such as airline staff, digital tools, ease of travel, level of trust, on-board experience, pre/post-flight experience, and value for price paid. Delta, JetBlue, and United are the top three airlines for first-class/business cabins. Delta, Alaska, and American are the top three airlines for premium economy cabins. Southwest, Delta, and Allegiant Air are the top three airlines for economy cabins. The study included responses from 9,582 passengers and was conducted between March 2023 and March 2024.
#Airlines #CustomerSatisfaction #Travel #JdPower
https://www.forbes.com/sites/brittanyanas/2024/05/08/the-best-airlines-in-2024-according-to-jd-power/