NVK on Nostr: It's a fucking horrible app and they removed the downgrade option making ppl trapped ...
It's a fucking horrible app and they removed the downgrade option making ppl trapped with half their system in each version. Total disaster. Been yelling at management for months lol
No mention of downgrade yet, these guys are bleeding customers. Their community has thousands of ppl returning product.
Did they lose the team that can do firmware there? Any insights?
Utter shit show, and no signs of backing down from stupid aside from empty letter.
After months of every sonos user suffering from an app “upgrade” that made their speakers unusable and begging the company re-release the old version, the company doubles down. Sure the apologized for the mess but they think this new can be fixed with adding features. This will go down in history as a case study for you can kill a company by redesigning your app when you’ve grown to at best ignore and more likely hate your users.
note1t7p…6r2w
Published at
2024-07-25 21:17:09Event JSON
{
"id": "00339e9fe26e73cad628f9a0fe6d45f68739a6d601c283b1421f303655f08343",
"pubkey": "e88a691e98d9987c964521dff60025f60700378a4879180dcbbb4a5027850411",
"created_at": 1721935029,
"kind": 1,
"tags": [],
"content": "It's a fucking horrible app and they removed the downgrade option making ppl trapped with half their system in each version. Total disaster. Been yelling at management for months lol\n\nNo mention of downgrade yet, these guys are bleeding customers. Their community has thousands of ppl returning product. \n\nDid they lose the team that can do firmware there? Any insights?\n\nUtter shit show, and no signs of backing down from stupid aside from empty letter.\n\nnostr:note1l6avcglfctuhmvu89xysq4gqmhfm5tmpf2vlnr4qvf5up8fds7ns5tdcvw",
"sig": "d0be0413b0f039b836b7076aef72335c24d0b31cb5bfe8ea7d967321bd7cf342aedf6afe48ebaf13c2b6f21b78cdd329ddc98c0cdcb80321819bb34a1be3ee79"
}