do you have relays defined like this?
{
"names": {
"bob": "b0635d6a9851d3aed0cd6c495b282167acf761729078d975fc341b22650b07b9"
},
"relays": {
"b0635d6a9851d3aed0cd6c495b282167acf761729078d975fc341b22650b07b9": [ "wss://relay.example.com", "wss://relay2.example.com" ]
}
}