Companies are firing support reps and replacing them with chatbots, even though no one can figure out how to stop bots from "hallucinating." We think the FTC should put companies on notice that their chatbots' fake info will have real consequences:
https://www.eff.org/deeplinks/2024/06/how-ftc-can-make-internet-safe-chatbots
Electronic Frontier Foundation /
npub1q4…gaa27
2024-06-28 23:57:00
Author Public Key
npub1q40jtk09x6mdmmlw09qracctqpgsr9zl2hcc7wzf8vuwasqsncwsxgaa27Published at
2024-06-28 23:57:00Event JSON
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"content": "Companies are firing support reps and replacing them with chatbots, even though no one can figure out how to stop bots from \"hallucinating.\" We think the FTC should put companies on notice that their chatbots' fake info will have real consequences:\n\nhttps://www.eff.org/deeplinks/2024/06/how-ftc-can-make-internet-safe-chatbots",
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