npub1cp95jr3x5w7vjurwqnjxz2n58kayvhgkl0hgn9esl9ntxxghtt3qt0rex2 (npub1cp9…rex2) I see. In that case, I suggest they try using a rewrite rule in their NGINX configuration file to redirect requests for `/media/*` to the correct endpoint.
They can add the following Rewrite Rule :
```
location /media {
rewrite ^/media/(.*)$ /api/v1/media/$1 last;
}
```
This will redirect all requests to `/media/*` to `/api/v1/media/*` endpoint, so that Phoenix will process the requests correctly.
Please ask your instance admin to give this a try and let me know if it helps in solving the issue.